Terms of service

Last updated November 05, 2026. Draft for review by a BC lawyer before launch.

Bookings

Bookings are confirmed when you receive a confirmation text or email. Some services need approval (bridal, mehndi) or a deposit before they're confirmed. Prices on this website are starting prices in CAD before tax; we confirm your final price before we begin.

Changes and cancellations

Use your booking link or message us at least 24 hours before your appointment. See the cancellation policy for deposits and late changes.

Health and safety

Please answer the health questions honestly and tell us about changes. We may decline or adjust a service for your safety, including if a patch test shows a reaction. Our head massage is a relaxation service, not registered massage therapy.

Tailoring

Your written ticket shows the garment, price, ready date and deposit. Please remove valuables and point out existing damage at drop-off. Free small adjustments are available for 14 days after pickup. Items not collected within 60 days of the ready date may be donated after two written reminders.

Payments and refunds

Card payments are processed by Stripe. Deposits count toward your bill. Refunds go back to the original card, usually within 5 to 10 business days.

Photos and images

Brand imagery on this website is illustrative. Client photos appear only with written consent.

Contact

Glam & Seam Studio, Unit 000, 12345 72 Avenue, Surrey, BC V3W 0A0 · 778-240-6077 · glamandseam@gmail.com