Membership & custom plans

You choose a plan, pay monthly or prepay the year, and your included services are booked on a schedule. For example, Glow includes brows plus upper lip every 3 weeks and an express facial every 3 months. You also get a discount on everything else you book.

Glow is $40 a month or $449 prepaid for the year. Signature is $82 a month or $899 a year. Luxe is $179 a month or $1,999 a year. Prices are before GST, and monthly plans run for 12 months.

If you mainly thread your brows and want an occasional facial, Glow usually fits. If you come every two weeks, Signature. If you want full-face threading and a monthly facial, Luxe. Our plan builder shows the cheapest option for you, even if that's no plan at all.

Yes. You can freeze your membership for up to 2 months a year, for travel, a new baby or anything else. Message us before the freeze starts and we'll pause your bookings.

Unused visits roll over for one month, then lapse. If you know you'll be away for longer, a freeze of up to 2 months a year is a better option than letting visits expire.

Yes, anytime, by email, text or in the Stripe customer portal. There's no cancellation fee, and unused paid visits are refunded pro-rata. At the end of 12 months, your plan continues only if you choose to renew.

Memberships are for one named person. You can add a family member's threading for $25 a month, which is a popular way for sisters or a mum and daughter to come in together.

A custom plan lets you pick any services for the year, from waxing to hair to tailoring, and pay a 12-month price. The discount grows with the plan's value: 5% from $300, 7% from $800 and 10% from $1,600, plus 2% more if you prepay. Staff confirm every custom plan before billing.

Yes, in a custom plan. Tailoring discounts inside a custom plan are capped at 10%. Glow, Signature and Luxe members also get their member discount on tailoring, but not on rush fees.

Member discounts don't apply to bridal packages, laser sessions beyond those included in your plan, or rush tailoring fees. Everything else on our price list gets your 10% or 15% off.

Yes. They're separate. Your membership covers your regular visits, and the bridal package covers the wedding. The member discount doesn't apply to bridal packages. The Bride & Family package includes 3 months of Luxe membership.

Agar aap har 2 to 3 weeks threading aur kabhi kabhi facial karwate ho, toh usually haan. Book a free 15-minute membership consultation, or use the plan builder, and we'll tell you honestly whether a plan saves you money.

Through the secure Stripe customer portal linked in your welcome message. You can update your card, download receipts or cancel there. Your card details are handled by Stripe and never stored by us.

Yes. Prepaid plans make a gift that lasts all year, and we'll send a printed card. WhatsApp us to arrange it, and we'll set it up in the recipient's name.

No. We won't change your price, included services or cancellation terms during your 12-month term. For prepaid plans, we'll send written notice 30 to 60 days before the term ends with your renewal options.