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- Studio Boutique
Studio Boutique
How our in-studio boutique works: reserving products, pickup, member savings and returns.
The Studio Boutique offers beauty and accessory products you can reserve online and pick up at the studio in Newton, Surrey. Members get 10% off. Unopened products can be returned within 14 days with a receipt; opened cosmetics and earrings are final sale for hygiene reasons. Products are sourced through Canadian distributors, and GST and PST apply.
How do I buy from the Studio Boutique?
Browse the boutique page and reserve what you'd like for pickup. We'll message you when it's set aside, and you pay when you collect it at the studio. You can also simply ask at the counter during any visit.
Do you ship products?
Boutique orders are reserved for pickup at the studio in Newton, Surrey. If you can't come in, message us on WhatsApp and we'll let you know your options. Reserving ahead means the item is set aside and ready when you arrive.
How long will you hold a reserved item?
We'll confirm the pickup window in the message we send when your item is ready. If you need longer, just reply and we'll do our best to hold it. Items that aren't collected may go back on the shelf after that window.
Do members get a discount in the boutique?
Yes. Glow, Signature and Luxe members get 10% off boutique products. Mention your membership at pickup or use the same name and phone number as your membership. The discount is applied when you pay at pickup.
Can I return a product?
Unopened products in their original packaging can be returned within 14 days with your receipt. Opened cosmetics and earrings are final sale, for hygiene reasons. Refunds go back to your original payment method.
Why are earrings final sale?
Earrings are worn in pierced ears, so for hygiene they can't be returned once they've left the studio. Please look closely at them when you pick up. If something is damaged when you collect it, tell us right away.
Where do your products come from?
Our products are sourced through Canadian distributors. If you want to know more about a specific product, including its ingredients, ask us and we'll share what's on the label. We keep the boutique small and choose products we use and trust in the studio.
Is tax charged on boutique products?
Yes. GST (5%) and BC PST (7%) apply to products. Boutique prices are shown before tax, and your receipt lists each tax separately. Member discounts are taken off before tax is added.
Can you recommend a product for my skin?
Our artists can suggest products based on what they see during your facial or service. If you have allergies or a skin condition, check the ingredient list with us, and for medical skin concerns please see your doctor or a dermatologist.
Can I pick up a product during my appointment?
Yes. Reserve it before your visit and we'll have it ready at the counter. You can pay for your service and product together. If you change your mind about the product, you can simply leave it on the shelf.
Kya main product reserve karke baad mein le sakti hoon?
Haan ji. Reserve it online or on WhatsApp, and collect it when it suits you during opening hours. We'll message you once it's set aside. Pay when you pick it up, by card, debit, e-Transfer or cash.
Didn't find it? Ask the chat, WhatsApp 778-240-6077 or email glamandseam@gmail.com.
Book in two minutes, or just message us
Pick a service and a real open time online, or WhatsApp us in English, Punjabi or Hindi. We reply within a few business hours.
