Booking & visits

The quickest way is the booking page: pick a service, choose an open time and enter your details. It takes about two minutes and you get a confirmation by text. You can also WhatsApp or call 778-240-6077 and we'll book it for you in English, Punjabi or Hindi.

Yes. Threading and alteration drop-offs are welcome as walk-ins whenever a chair is free. Saturdays get busy, so booking a time is the only way to guarantee you won't wait. Everything else, including facials, makeup, mehndi and tailoring orders, is by appointment.

Yes. Message 778-240-6077 on WhatsApp with the service and the day you'd like, and we'll reply with open times. We usually reply within a few business hours. WhatsApp is also the easiest way to send inspiration photos for makeup, mehndi or a blouse design.

Use the link in your confirmation text, or message us, at least 24 hours before your appointment. Changes made with 24 hours' notice are free. Late cancellations and no-shows may be charged 50% of the service. Bridal and tailoring deposits have their own rules, explained on our cancellation policy page.

Message or call us as soon as you know. We'll fit in as much of your service as we can without making the next client wait. If there isn't enough time left to do it properly, we'll offer a shorter service or move you to the next open time.

We're open Tuesday to Sunday and closed on Mondays, with later evenings on Thursday and Friday and an earlier start on Saturday. The current hours for each day are on our contact page and at the bottom of every page of this website.

Children are welcome in the studio with you. For longer services like facials, bridal trials or body waxing, it's easier to relax if someone else can watch them. If your child is the one having a service, a parent or guardian needs to stay for the appointment.

Yes, there's free parking in the plaza right outside. Our address and a Google Maps link are on the contact page. On Saturday afternoons the lot can be busy, so allow a few extra minutes if you're coming for a timed appointment.

The entrance is step-free and there's seating at reception. If you need more time, a quieter slot or any other adjustment, tell us when you book and we'll plan for it. Our accessibility page explains what we do for the website and the studio.

English, Punjabi and Hindi. You can choose your language on the booking form, and we'll confirm and remind you in that language where we can. Many clients mix all three, and that's completely fine with us.

Haanji, ji. You can call, text or WhatsApp us in Punjabi, and select Punjabi on the booking form. Our team will talk you through services, prices and timings in whichever language is easiest for you.

You'll get a confirmation text or email straight after booking. Some services, like bridal makeup and bridal mehndi, need us to check the date first, so they're confirmed once we approve them or once your deposit is paid. If you don't hear back, WhatsApp us.

The booking form asks a few short questions about allergies, skin conditions, medications and pregnancy. They help your artist choose safe products. Your answers are private, seen only by your artist and managers, and never sent by email or text.

Yes. Book under their name and mobile number so the reminders reach them, or WhatsApp us with their details. If you're booking several people for the same day, message us and we'll line up the appointments back to back.