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Questions & answers

Prices & payments

How our prices, taxes, deposits and payments work, so there are no surprises at the counter.

In short

Every price on our website is a starting price in Canadian dollars before tax, and we confirm your final price before we begin. GST (5%) applies to all services; BC PST (7%) applies to clothing alterations, repairs and products. We accept card, debit, Interac e-Transfer and cash, and never charge booking fees.

Are your prices before or after tax?

All prices on our website are in Canadian dollars before tax. GST (5%) is added to every service. BC PST (7%) is also added to clothing alterations and repairs and to boutique products. Your receipt shows each tax separately.

Do you charge PST on alterations in BC?

Yes. Since 1 October 2026, BC PST applies to clothing alterations and repairs, so a hem or take-in has both GST and PST added. Your written tailoring ticket shows the price before tax, and the taxes are listed on your receipt.

Why does the website say "from" before prices?

"From" is the starting price for a standard version of that service. Things like extra-long hair, heavy handwork, a more detailed mehndi design or a lined outfit can cost more. We always tell you the final price before we start, and for tailoring it's written on your ticket.

Do you charge a booking fee?

No. There are no booking fees, online or by phone. You pay for the service itself, plus tax. A few services take a deposit or prepayment when you book, and that amount counts toward your bill.

Which services need a deposit?

Bridal bookings need 30% to hold the date. Tailoring orders need 50% when the ticket is written. A few longer beauty services, such as lash extensions, keratin, body polishing, full body wax and airbrush party makeup, take a deposit online. The advanced hydrating facial and bridal trial are prepaid.

Are deposits refundable?

Bridal deposits are refundable until 60 days before the wedding, then credited toward a new date within 12 months. Tailoring deposits are refundable until your fabric is cut. Rush tailoring orders are non-refundable once started. If we have to cancel, you choose a new time or a full refund.

What payment methods do you accept?

Credit card, debit, Interac e-Transfer and cash. Online deposits and prepayments go through Stripe's secure page, so your card number never touches our website and we never store it. Unless a deposit was taken, you pay at the end of your appointment.

Can I pay at the studio instead of online?

Yes, for most services. Unless the booking page shows a deposit or prepayment, you simply pay at the studio after your appointment. Bridal dates, tailoring orders and a few longer services need something upfront to hold your time.

Will the price change once I'm in the chair?

Not without asking you first. We confirm the final price before we begin. If you decide to add something during your visit, like brow tint after threading, we'll tell you the price of the add-on before doing it.

Rate list kithe aa? Where can I see all your prices?

Saari rate list website te aa. Our prices page lists every beauty, bridal and tailoring service with its starting price, all in one place. It's the same list our staff use at the counter.

Do members pay less?

Yes. Glow and Signature members get 10% off services not included in their plan, and Luxe members get 15% off. Member discounts don't apply to bridal packages or rush tailoring fees.

Do you offer a group discount?

For party makeup, groups of four or more get 10% off, and we bring a second artist for larger groups. Four or more kurta pajama sets ordered together get 10% off each. Bridal packages already bundle family makeup in the Bride & Family package.

How do refunds work if I paid by card?

Refunds go back to the original card, usually within 5 to 10 business days depending on your bank. If you paid cash or by e-Transfer, we'll arrange the refund with you directly.

Do you give gift cards?

We can arrange a prepaid membership as a gift, with a printed card, which is popular for sisters, mums and brides-to-be. WhatsApp us to set one up. For other gifts, message us and we'll tell you what's currently available.

Didn't find it? Ask the chat, WhatsApp 778-240-6077 or email glamandseam@gmail.com.

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